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A family and friends discount is an offer extended to a customer or an employee’s close circle, giving a price reduction on goods or services. This discount is used by businesses to appreciate their shoppers’ family and friends, creating goodwill and strengthening personal connections.
These discounts can also turn those friends and family into advocates for a business, helping to spread positive word-of-mouth and attract new customers.
Family and friends discounts are given to the close networks of customers to show appreciation and foster loyalty. The discounts usually come with specific conditions to balance goodwill and profitability. This can also lead to word-of-mouth promotion, helping the business grow through customer recommendations and endorsements.
The discounts vary from a percentage off the retail price to deals like exclusive access to sales events. Family and friends discounts are generally more generous than standard promotions or public sales so that shoppers feel a higher sense of reward when receiving them.
Note: Stores sometimes choose specific days when these discounts are available so that they don’t conflict with peak business times. This way, they maintain a balance between rewarding loyal supporters and meeting financial needs.
Typical features of family and friends discounts include:
Tip: Businesses might also offer additional perks, such as special shopping events with refreshments and music to improve the customer experience, making friends and family feel special and appreciated.
Eligibility for family and friends discounts varies by company. Immediate family members such as spouses, children, and parents are usually eligible. Some programs may also extend to the close friends of customers, but this generally involves some restrictions.
For an employee to use a family and friend discount, they’ll first have to register the people receiving the discount through the company’s internal systems. The procedures are likely at least a bit different from company to company, so ask your HR department for details.
Note: For example, Hilton’s “Go Hilton” program applies to the family and friends of eligible employees. However, temporary staff who do not work regular schedules are generally not eligible. Each person needs their own Hilton Honors sign-in and password to manage reservations.
A straightforward type where a fixed percentage is deducted from the total purchase price. For instance, a retailer might offer a 20% discount on all items to the friends and family of employees.
Some businesses offer a flat-rate discount, such as $50 off a purchase of $200 or more. This kind of discount is easy to understand and simple to use, making it widely appealing.
Some businesses host special sales events exclusively for their employees’ family and friends. These events often have big markdowns on many products and can include extra perks like free shipping or gift wrapping.
Limited-time offers create urgency, encouraging quick purchases from the friends and family of loyal customers or employees. These discounts are available for a short time, such as just a weekend, making them highly attractive because they’re fleeting.
These discounts increase in value based on the amount spent. For example, spend $200, get 10% off; spend $400, get 20% off. This encourages larger purchases and provides flexibility for shoppers with different budgets.
You need to be a relative or close friend of an employee at a company offering such discounts. Some businesses also allow loyal customers to access these deals through exclusive promotional events, letting them extend such discounts too.
Often, yes. Family and friends discounts tend to be more generous and come with extra perks, such as exclusive access to sales events and early product releases.
The frequency varies by company. Some businesses offer these discounts annually, while others provide them multiple times a year during key shopping seasons.
This depends on the company’s policy. Some businesses may allow you to combine these discounts with other promotions, while others may have restrictions.
In most cases, yes. You’ll typically need a unique discount code or voucher provided by your friend/family member to use the discount during online checkouts. It will likely be similar to how you’d use a regular coupon code.
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